No Returns Fabric, Books, Patterns, Kits.
Q: Do you carry any other items besides fabric?
A: In our store, we carry various notions, sewing and quilting supplies, quilting books and patterns along with a wide array of thread; including embroidery and machine quilting thread . If you don't see something online give us a call, Tuesday thru Friday, 706-864-0740 or email us at TheCommonThread@windstream.net or shoot us a private Facebook Message.
Q. Do web purchases count towards the In store Frequent Shopper card?
A: Currently we have no way to manage that between the systems. Stay tuned though as we are working on a web reward.
Q: Do I have to purchase a full yard?
A: No. Our minimum order is 1/4 yard.
Q: What shipping carriers do you use?
A: We primarily us the United States Postal Service (USPS) for the majority of our shipments. When it is cost effective we will choose United Parcel Service (UPS) primarily for very large shipments. If you want your order shipped via UPS, please notify us, but please be aware there may be a surcharge.
Q: What are your shipping rates?
A: We make every attempt to keep shipping costs as economical as possible. Most of the time this involves using USPS services and products including but not limited to First Class, and a combination of Priority Flat Rate Envelopes and Boxes. You can view the shipping rates during the check out process.
Q: How long will it take for my order to arrive?
A: Most orders will be shipped the next business day after receiving them. Our packages with the exception of a few First Class items will have a tracking number. When we ship a package, we will send you a notification of the tracking number for your reference.
Q: Do you combine orders and shipping?
A: Yes. We make every effort to make shipping a necessary but economical experience.
Q: What if my order is too large to fit into any one shipping container?
A: We will either use a combination of shipping containers (boxes and or envelopes) or use UPS. Unless you contact the store to place your order with special instructions, we will use the most economical shipping method.
Q: Does this mean I may receive more than one package?
A: Yes. We will notify you should this occur.
Q: Can I track my order?
A: Yes. We will provide you of a USPS tracking number or UPS tracking number which can be used to track your order on their respective websites.
Q: I have a question about your products. How can I contact you?
A: Click on the “Contact Us” link at the top of the page on the website or call us at 706-864-0740
Tuesday – Friday 10:00 AM – 5:00 PM Eastern
Saturday - 10:00AM - 2:00PM Eastern
or email us at firstname.lastname@example.org
Q: Do you have more fabric available than is listed on line?
A: Yes. If you do not see what you are looking for please contact us. We may be able to assist you, as not all the items we currently stock in the store are listed on line. We are putting stuff online daily.